Annual Maintenance Contracts in Riyadh
Scheduled preventive maintenance keeps you out of a July breakdown. And at peak season, contract customers are served first.
An annual contract turns maintenance from a reaction to a sudden breakdown into a planned, scheduled routine. More valuable still is the priority: at the height of summer, when everyone is booked, contract customers get served first.
Who actually needs an annual maintenance contract?
Companies and offices, mosques, schools and nurseries, restaurants and cafés, pharmacies and clinics, warehouses, facility management firms, and large villas with central systems.
What does the annual contract include?
Scheduled preventive visits, full unit cleaning, pressure and current checks, filter changes, drain line inspection, a written report after every visit, and priority response on emergency faults.
Does a home need a contract, or are they only for businesses?
We are asked this often, and the honest answer is that it depends on the number of units and the type of system, not on whether the place is a home or a business. A flat with two or three split units usually does not need a contract — one service visit before summer covers it, and we will tell you so rather than sell you a contract you do not need. A contract starts to earn its place at around six units or more, or where the home runs a central or ducted system, or where losing cooling in July is simply not tolerable — a house with an infant, an elderly resident, or someone working from home. At that point the most valuable clause in the contract is priority response at peak season, not the visit count.
Villa contracts — what is different?
A villa differs from a flat in three practical ways: the number of units spread across floors; roof-mounted units that are awkward to reach and so go unwashed for years; and the prevalence of central or ducted systems, which need the ductwork and filters inspected rather than just the units. So we build a villa contract on a real inventory taken after a survey — we count the units, record their locations and types, and set the visit frequency from that. Roof units need washing more often, not less, because dust up there is heavier than at floor level.
Flexibility
We offer quarterly, semi-annual and annual contracts. Visit frequency is set by the nature of the premises and how hard the systems run, not by a single template.
Invoicing and compliance
We issue compliant tax invoices meeting ZATCA e-invoicing requirements, which is a prerequisite for contracting with registered businesses.
What is included
- Scheduled preventive visits
- Priority response at peak season
- Written report after every visit
- Compliant ZATCA tax invoicing
- Flexible quarterly, semi-annual or annual terms
- Priority on parts availability for contract holders
AC down? Do not wait for summer.
Call or WhatsApp us. Send a photo of the unit and its data plate and we will tell you what it needs straight away.
Questions about this service
How is a contract put together?
By unit count and type, how hard the systems run, and how many visits your premises actually needs. We survey first, then set out a written maintenance plan with a clear scope of work — not a single template for everyone.
What is the benefit over calling when something breaks?
Three concrete benefits: a known plan instead of reacting to surprises, priority response at peak season when everyone else is booked, and longer equipment life because faults are caught early.
Do you issue tax invoices?
Yes, compliant tax invoices meeting e-invoicing requirements — a prerequisite for contracting with most registered businesses.
Do you service mosques and schools?
Yes, and we have experience with premises that have intensive, fixed usage windows, where maintenance is scheduled outside peak hours.
When is school maintenance actually carried out?
During the holidays, and that is the practical difference in a school contract. Working through a school day is not realistic: the noise, the ladders and the presence of students make it slow and unsafe. So we schedule school work into the summer holiday, mid-year breaks and weekends, and we fix a main visit before the academic year begins so the classrooms are ready in the first week rather than a month into term. Schools and nurseries under contract book the holiday window early, because it is a narrow window and everyone wants it at the same time.
Do you offer annual contracts for homes and villas, or only for businesses?
We offer them for homes and villas too, though most of our contracts are with businesses. Our test is the number of units and the type of system, not what the building is used for: a flat with two or three splits is covered by a single service visit before summer and we see no reason to put it under contract, while a villa with ten units or a central or ducted system genuinely benefits from one. We survey first and then tell you honestly which of the two you are.
Does the contract include spare parts?
The base contract covers labour, preventive maintenance and filters. Major parts are handled separately, with contract holders given priority on availability. We set all of it out in detail in the proposal before signing.
Other services
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Not cooling? Tripping? Making a noise it never used to make? We come out, diagnose it by measurement, and in most cases fix it on the first visit — and we stand behind it.
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